Privacy Policy

Last updated: 29/04/26

This privacy policy explains how your personal information is collected, used, and protected when you use this website.

​

1. This website is operated by Minnie Casey, providing acupuncture and naturopathy services in Camberwell, South London.

If you have any questions about this policy or how your data is used, you can contact me at:
 

2. I may collect and process the following information:

• Name and contact details (such as email address and phone number)

• Information provided when booking an appointment

• Health-related information relevant to your treatment (provided voluntarily)

• Website usage data (such as pages visited and interactions)

 

3. Your information is used to:

• Manage and respond to bookings and enquiries

• Provide acupuncture and naturopathy services

• Maintain appropriate clinical records

• Communicate with you about your appointments

• Improve the website and services offered

 

4. Booking system and third-party services

Appointments are managed through Wix Bookings. When you make a booking, your information is processed through Wix’s platform in accordance with their privacy policies.

I may also use other service providers (such as email or analytics tools) to support the running of this website and practice.

​

5. Health information

If you choose to provide health-related information, it will be used solely for the purpose of providing safe and appropriate care.

This information is treated as sensitive and handled with appropriate confidentiality.

​

6. Data storage and security

Reasonable steps are taken to protect your personal information from loss, misuse, or unauthorised access.

Information is stored securely and only retained for as long as necessary for clinical, legal, or administrative purposes.

​

7. Your rights

Under UK data protection law, you have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data where appropriate

• Object to or restrict processing in certain circumstances

To exercise these rights, please contact me using the details above.

 

8. Cookies

This website may use cookies to improve your browsing experience and understand how the site is used.

You can control or disable cookies through your browser settings.

 

9. Changes to this policy

This policy may be updated from time to time. Any changes will be posted on this page.

If you have any questions about this privacy policy, please get in touch.